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[KB146] Uninstallers (removal tools) for common Windows antivirus software

Issue

Remove previous Antivirus software!

It is important that any previously installed antivirus software is uninstalled from your system before installing your ESET product. Typical uninstallation* using the Windows removal tool (Add/Remove Programs) is often insufficient. The links below are for removing antivirus products installed on your system prior to the installation of ESET. If you experience issues using any of the tools below, contact the vendor for assistance.

Looking for malware removal tools? Visit our list of available malware removal tools.

Solution

ESET AV Remover tool


The ESET AV Remover tool will remove almost any antivirus software previously installed on your system. Click the appropriate link below to download ESET AV Remover, we recommend that you save the file to your Desktop. If you don't know which version to use, click here for instructions to find your system specifications:

If unsuccessful, or unable to identify the program installed, the tool will direct you back to the alphabetical list of uninstallers below.


List of manual antivirus uninstallers

  1. Click the link associated with the antivirus software currently installed on your system and follow the prompts or instructions on the website.
  2. Once uninstallation is complete, you will need to restart your computer. You may then proceed with installing your ESET product.

What if I can't find the program I want to remove?

If you don't see the program that you need to uninstall in the list below, follow these steps to remove your program:

  1. Start your computer in Safe mode.
  2. Press the Windows Key + R on your keyboard, type appwiz.cpl and then click OK.
  3. Select the program you want to remove from the list and click Uninstall/Remove.

*ESET does not take responsibility for any damages or loss of data caused by or during the uninstallation of any antivirus software.

A - B - C - D - E - F - G - K - L - M - N - P - Q - S - T - V - W

A

Avasthttp://www.avast.com/uninstall-utility
AVGhttp://www.avg.com/us-en/utilities
Avirahttp://www.avira.com/en/support-for-free-knowledgebase-detail/kbid/88


B

Kaspersky complete removal tool
BitDefenderhttp://www.bitdefender.com/support/How-to-uninstall-Bitdefender-2015-1323.html
BullGuardhttp://www.bullguard.com/support/product-guides/bullguard-internet-security-guides-12/getting-started/uninstalling-bullguard.aspx


C

Comodo Internet Securityhttps://support.comodo.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=298
CounterSpyhttp://www.google.com/#q=counterspy+uninstall
Cyber Defender Early Detection Centerhttp://www.ustechsupport.com/faq.html#q4


D

Dr. Webhttps://support.drweb.com/support_wizard/?lng=en
(Only registered Dr. Web users can access support content)

Free Kaspersky Malware Removal Tool


E

eScanhttp://www.microworldsystems.com/download/tools/esremove.exe
ESET/kb2788/


F

Forefront Client Securityhttps://support.microsoft.com/en-in/help/2834133/the-removal-of-the-endpoint-protection-client-is-unsuccessful-for-fore
Forefront Endpoint Protection https://technet.microsoft.com/en-us/library/gg477040.aspx
Forefront Server Securityhttps://support.microsoft.com/en-us/help/929081/how-to-install-or-uninstall-fse-or-fpe-on-an-exchange-ccr-cluster
FRISK F-PROT Antivirus for Windowshttp://www.f-prot.com/support/windows/fpwin_faq/25.html
F-Secure

ftp://ftp.f-secure.com/support/tools/uitool/UninstallationTool.zip
http://community.f-secure.com/t5/Security-for-PC/How-do-I-uninstall-the-product/ta-p/15384


G

G Datahttps://www.gdatasoftware.co.uk/?eID=PushFile&dl=f4b2f2fd23%3AAFEIBgU%3D


K

Kasperskyhttp://support.kaspersky.com/common/service.aspx?el=1464
K7 Total Securityhttps://apps.k7computing.com/Tools/dl/free-tools/K7RT.exe


L

LavaSofthttp://www.lavasoftsupport.com/index.php?showtopic=28


M

Malwarebyteshttp://www.malwarebytes.org/mbam-clean.exe
McAfeehttp://download.mcafee.com/molbin/iss-loc/SupportTools/MCPR/MCPR.exe
Microsoft Diagnostics and Recovery Toolset (DaRT)https://docs.microsoft.com/en-us/microsoft-desktop-optimization-pack/dart-v10/how-to-change-repair-or-remove-dart-10
Microsoft Security Essentialshttp://support.microsoft.com/kb/2435760


N

Norman Virus Control/Norman Security Suite
Norton (Symantec)http://liveupdate.symantecliveupdate.com/upgrade/RnR/NRnR.exe
Norton Security ScanUninstall Norton Security Scan

Kaspersky Virus Removal Tool Mac Download

Mac Kaspersky Removal Tool Download


P

Pandahttp://www.pandasecurity.com/resources/sop/UNINSTALLER_08.exe
Panda Cloud Internet Protectionhttp://www.pandasecurity.com/resources/sop/Cloud_AV_Uninstaller.exe
Pareto Logichttp://www.paretologic.com/resources/help/xoftspyse/195.htm


Q

Quick Healhttp://www.quickheal.com/prod-rem


S

Sophoshttp://www.sophos.com/support/knowledgebase/article/11019.html
Spybot Search & Destroyhttp://www.safer-networking.org/faq/how-to-uninstall-2/
System Center Configuration Managerhttps://technet.microsoft.com/en-us/library/bb694276.aspx
System Center Endpoint Protectionhttps://opbuildstorageprod.blob.core.windows.net/output-pdf-files/en-us/Win.sccm/live/protect.pdf


T

Trend Micro
Trend Micro Titanium
https://esupport.trendmicro.com/en-us/home/pages/technical-support/1105809.aspx
Trend Micro Worry-Free Business Security Agenthttps://success.trendmicro.com/solution/1056867-manually-uninstalling-the-security-agent-sa-in-worry-free-business-security-wfbs#


V

Vipre (Sunbelt Software)http://kb.threattracksecurity.com/articles/SkyNet_Article/How-to-Uninstall-VIPRE-Antivirus-and-VIPRE-Internet-Security


W

Webroothttp://www.webroot.com/prodCheck/?pc=64150&origrc=1&oc=221&mjv=7&mnv=0&rel=6&bld=38&lang=en&loc=AUS&kc=ppc%60lkik^^afhgpewgfa&opi=2&omj=6&omn=1&osl=en&errid
Windows Defender/kb2390/
Windows Intunehttps://gallery.technet.microsoft.com/Uninstall-the-Intune-b42111d1
Windows Live OneCarehttp://download.microsoft.com/download/4/c/b/4cb845e7-1076-437b-852a-7842a8ab13c8/OneCareCleanUp.exe
Windows Security Essentialshttp://support.microsoft.com/kb/2435760


Z

Zone Alarmhttps://support.zonealarm.com/hc/en-us/sections/115000477272-Removal-Uninstall
  • Mac OS X users: Do you need uninstallers for third-party Mac antivirus products? Click here.

Kaspersky Uninstall Removal Tool

  • ESET Mobile Security for Android users:Click here for instructions to uninstall ESET Mobile Security for Android.
  • Uninstalling: Are you trying to uninstall your ESET product? Click here.
  • Installing: Need help installing your ESET product? Click here for a video tutorial.

If you are still unable to resolve your issue, email ESET Technical Support.

Last Updated: May 7, 2020

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